User FAQs

How do I create an account?

To create an account, click on the "Sign Up" button and fill in your details.

How can I reset my password?

You can reset your password by clicking "Forgot Password" on the login screen.

How do I place an order?

Search for your desired items, add them to your cart, and proceed to checkout.

Can I cancel my order?

Yes, you can cancel your order before it is confirmed by the merchant.

What payment methods are accepted?

We accept credit/debit cards, online banking, and cash on delivery.

Merchant FAQs

How do I register as a merchant?

To register, click "Join as Merchant" and complete the registration form.

How can I update my menu?

Log in to your merchant dashboard to add or edit menu items.

When will I receive payments?

Payments are processed weekly to your registered bank account.

How do I manage incoming orders?

You can manage orders through the merchant dashboard.

How can I contact support?

Reach out to our support team via the "Help" section in your dashboard.

Driver FAQs

How do I sign up as a driver?

Visit our website and complete the "Become a Driver" form.

How does the driver app work?

The app allows you to accept delivery requests and navigate to locations.

When will I get paid?

Payments are processed weekly to your registered account.

How do I track my earnings?

You can track your earnings in the "Earnings" section of the app.

What should I do if I face an issue?

Contact our support team via the app for immediate assistance.